Managing Customer Value
Allan R Coletta is a chemical engineer with an extensive background in manufacturing operations, supply chain and engineering, gained while working in the chemical process and healthcare diagnostics industries. He recently authored a book, The Lean 3P Advantage: A Practitioner’s Guide to the Production Preparation Process. Allan is my guest on the Business901 podcast next Read More …
Ron Mascitelli, president of Technology Perspectives was my guest on the Business901 podcast, Lean Design interview with Ron Mascitelli. Ron is the author of five books, his most-recent publication, Mastering Lean Product Development: A Practical, Event-Driven Process for Maximizing Speed, Profits, and Quality. This is a transcription of the podcast. Ron is a Project Management Read More …
The Maryland World Class Consortia holds regular meetings each quarter for members, potential members, supporters, and guests. Each meeting is a half-day “mini-conference” that provides new developments among Consortia members, examples of World Class tools in action, and networking with active practitioners. The next quarterly meeting will be held on September 27th, 2012. I have Read More …
Ron Mascitelli, president of Technology Perspectives and author of five books, his most-recent publication, Mastering Lean Product Development: A Practical, Event-Driven Process for Maximizing Speed, Profits, and Quality was my podcast guest this week. One of Ron’s earlier books, The Lean Design Guidebook: Everything Your Product Development Team Needs to Slash Manufacturing Cost (The Lean Read More …
This is the Visual Management Board that I use as part of Lean Service Design Trilogy Program. It allows the Lean Engagement Team and others, instant status updates. The goals of Visual Management is to connect people to the processes they perform, communicate successes and issues in the work area and show goals versus actual Read More …
#ServiceDesign Teacher and Practitioner, Vincenzo Di Maria was my guest on the Business901 podcast, Instructor Comments on Teaching Service Design. He trained as a designer at Central St. Martin’s College of Art Design in London, where he’ll be running the Service Design Summer Course the first two weeks of August this year. This is a Read More …