Managing Customer Value
Where does great culture come from? How do you build and sustain it in your group, or strengthen a culture that needs fixing? Culture is not something you are—it’s something you do. The Culture Code puts the power in your hands. No matter the size of your group or your goal, this book can teach you the principles Read More …
PDCA or Plan – Do – Check – Act The word “Kaizen,” if you break it down into its two Japanese root words, “kai” means change and “zen” means good. It’s not just about change or an iteration. It’s about making sure change is for the better, and that the change is what you intended. The essence Read More …
Susan Kamacho, HR Manager for Gemline, delivered Making Culture Visuals Come Alive – Three Easy Steps webinar as a lead-up to the 2017 Lean People Development Summit. During the webinar Susan shared: Process that assisted in the creation of their culture visual Getting the leadership team to embrace the culture visual How the visual “came alive” with Read More …
Rhonda Morrison is formerly the Director of Continuous Improvement and most recently the of Director of Operations for Nicholson Manufacturing, a successful manufacturer of Logging and Sawmill Equipment in British Columbia, Canada. Rhonda’s background is in Operations and Supply Chain and she has 15 years of experience practicing and leading Lean. Lean leaders know one Read More …