Managing Customer Value
Can we get through a self analysis without a coach? Will we be successful with individual Kaizen without instruction? The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen. Dr. Balle is a multiple Shingo Prize winner Read More …
I had a week of travel and caught up on my audible books for the month. The one I enjoyed the most was Moonwalking with Einstein: The Art and Science of Remembering Everything. A couple of the Q & A’s from Amazon: Q: Can you explain the “OK Plateau?” A: The OK Plateau is that Read More …
Partnering with IWCC on customized Adult Learning programs At the upcoming Southwest Iowa Manufacturers Alliance for Quality program Steven Wilson of WCTS, Inc. will be discussing how partnering with IWCC on customized programs for Quality and Six-Sigma can provide dramatic results for your business. The program will be held from 9:30AM to 2:30PM on Tuesday, Read More …
This is a transcription of the Business901 podcast, Lean Coaching & Learning with Jeff Liker with Dr. Jeffrey Liker on Coaching Lean. Dr. Liker is the author of The Toyota Way Fieldbook and the upcoming book, The Toyota Way to Continuous Improvement (Book release date is April 22nd, Podcast will be later this month). Liker Read More …
I have struggled for many years with a personal management system and have spent most of my adult life waffling between the original 7 Habits planning system and countless others. Using David Allen’s, Getting Things Done and his MSO Outlook attachment was the longest I stayed away from the Covey system. I eventually went back Read More …
I had the pleasure of interviewing Jeff Liker celebrated author and authority on Toyota and the Toyota Production System. I was interviewing Jeff about his upcoming book, The Toyota Way to Continuous Improvement (Book release date is April 22nd, Podcast will be later this month) and we wandered off on the question of coaching and Read More …