Managing Customer Value
A month ago I wrote an article and posted a few cards that received a favorable response. I considered creating an App but instead decided just to post it on Slideshare so everyone could use an existing app that will be updated. I will also update these cards occasionally. Download a mobile 15 piece Lean Read More …
Previously when I was discussing, Let’s make Lean Simple Again, I had introduced the SALES Acronym for providing an overall scope to the effort and provide direction for the participating team. However, there is another challenge and that is ensuring we understand better the level of perspective we are facing. We want to understand the highest leverage Read More …
Jim Gilmore’s new book, Look: A Practical Guide for Improving Your Observational Skills, introduces a metaphor of “six looking glasses.” Each looking glass represents a particular skill to master in order to enhance the way we look at the world. The six skills include binoculars, bifocals, magnifying glass, microscope, rose-colored glasses, and blindfold looking. Each looking glass provides Read More …
A collection of Business901 Podcasts that center on a Kaizen Event and the steps leading up to it. I have included a few meeting and communication transcriptions that I thought would prove beneficial. As of this writing, there are 13 transcriptions included. Kaizen Event Stack Stacks are a new way to organize your own publications, as Read More …
I’m passionate about continuous improvement and teaching others about it and so I approached my now business partner, John Miller and Kevin Meyer, who’s also my business partner, there’s three of us, about starting an online training business. – Ron Pereira The Gemba Academy provides high quality online and DVD-based lean manufacturing training for individuals Read More …
Bryan Armentrout is the owner of The Food Leadership Group, a food safety and quality systems consulting firm. He has written a new book called The New Manager Mindset: How to Master the Four Secrets of Leadership that College Doesn’t Teach You which is about passing along what he has learned in over 20+ years as Read More …