Applying Lean and Agile in Managed Services

Wayne Walton is the North America CRM Practice Manager at eBECS. Wayne helps sales and marketing professionals by making their life easier through implementing Dynamics CRM and Marketing systems so that people can get out from in front of the screen and go do their job.  eBECS is a specialist in total Microsoft Business Solutions, designing Read More …

Flowcharting with Text

If I had to pick one thing that I have liked in the Microsoft Suite of products in recent years, I would without question say it is the “Smart Art” feature that is incorporated in many of their products. I especially enjoy the aspect of creating numerous flow diagrams very simply and by typing text Read More …

Your Digital Footprint: Good Enough

How Good is Your Digital Footprint?  Kristin Zhivago is president and co-founder of Cloud Potential LLC. They offer best-practice analysis and improvement of a company’s digital impact, mostly working with companies that have historically done well in their space but are now being surpassed – even blindsided – by those who operate at cloud speed and use Read More …

How Good is Your Digital Footprint?

Kristin Zhivago is president and co-founder of Cloud Potential LLC. They offer best-practice analysis and improvement of a company’s digital impact, mostly working with companies that have historically done well in their space but are now being surpassed – even blindsided – by those who operate at cloud speed and use cloud-based tools. They are instructing managers Read More …

Assessing Your Company’s Digital Impact

In next week’s podcast, I asked Kristin Zhivago a series of questions on what it takes to be successful on the web today. Kristin is president and co-founder of Cloud Potential LLC, which offers best-practice analysis and improvement of a company’s digital impact. They are mostly working with companies that have historically done well in Read More …

The Gemba Academy Story

I’m passionate about continuous improvement and teaching others about it and so I approached my now business partner, John Miller and Kevin Meyer, who’s also my business partner, there’s three of us, about starting an online training business. – Ron Pereira The Gemba Academy provides high quality online and DVD-based lean manufacturing training for individuals Read More …