Managing Customer Value
This is a collection of 20 – Business901 Podcast Transcriptions, called Stacks (see below) through my Issuu channel: Supply Chain A collection of Business901 Podcast Transcriptions that centered on applying Lean, Six Sigma and Theory of Constraints to the Supply Chain. Several people included are Chad Smith, Carol Ptak, Amir Schrangenheim, Robert Martichenko, and others. Stacks Read More …
Is it taking segmentation to another level when you talk about key account management? Is that the next step? -Joe Related Podcasts and Transcription: The Process of Marketing Segmentation Professor Malcolm McDonald: Now key account management that’s my other passion in life. What’s happened today as you know in the world is that the 80/20 Read More …
Laurel Mintz, CEO of Elevate My Brand has built a career that blends her deep personal passion for food, wine and lifestyle with considerable business acumen and legal expertise. Her love of food and wine began during her college years in Santa Barbara, pouring wines and producing events for Geisinger Winery. Laurel then moved east Read More …
At last year’s Northwest Food Processors Association Expo, 72% attendees said food safety was a prime concern. A reason stated was that a single food safety incident can cause damage to your brand and to your bottom line. Do you think attendees would say they are making better decisions this year over last? What is missing in most Read More …
A few other maps that can be used in Lean was explained by Steven Borris in his book Strategic Lean Mapping. It includes Big Picture Map, Process Mapping, Capacity Mapping, Value-Stream Mapping, and closing with how to use this information for better problem solving and decision making. Related Podcast and Transcription: Lean Mapping An excerpt Read More …
I asked Jerry Rosenthal this question in last week’s podcast: A few years ago, Lean sort of butted heads with ISO and it was like we kept 2 separate books. Is that what happens with food safety and the USDA and FDA protocols or are you explaining that there is common ground because they have Read More …