Managing Customer Value
Ari Weinzweig, CEO and co-founding partner of Zingerman’s in Ann Arbor, MI continues to share the “secrets” that have helped take Zingerman’s from a 25-seat, 4-person start up to a nationally known, $40,000,000-organization employing over 500 people. In this Business901 podcast, Ari discusses his latest book A Lapsed Anarchist’s Approach to Being a Better Leader. Read More …
My guest on the Business901 podcast this week was Paul Yandell of Value Stream Focus and we discussed one of my favorite topics – Middle Management. Paul Yandell, led a lean transformation that won the 2007 Pacific Northwest Silver Medallion Shingo Prize for Excellence in Manufacturing. Business Week called the Shingo Prize the “Nobel Prize Read More …
The “Hoshin” is developed at each layer of management clarifying strategies and targets to assist in reaching the preceding layer’s targets. This results in both a macro and micro PDCA. This greatly increases the line of sight and shared responsibility to each other in achieving these goals. Kanri is defined as a method to efficiently Read More …
Anthony Manos is a Catalyst with Profero, Inc., where he provides professional consulting services, implementation, coaching and training to a wide variety of organizations, large and small, private and public, in many industries focusing on Lean Enterprise and Lean Healthcare. Mr. Manos has extensive knowledge of Lean and quality in a wide range of work Read More …
Vivian Hairston Blade, Founder, President & CEO of Experts in Growth Leadership Consulting, LLC (EiGL Consulting, LLC) based in Louisville, KY was my podcast guest. Vivian is a recognized expert, keynote speaker, trainer and executive coach in the principles of Customer Experience, Lean Six Sigma and Leadership Development. With a 20+ year career in Fortune Read More …
David J. Anderson, author of the defining book on Kanban: Successful Evolutionary Change for Your Technology Business appeared on my program back in October 2011 and this is a transcription of the Business901 Podcast, Evolutionary Change thru Kanban. David is the host of the Lean Software & Systems Conference. LSSC 2012 Boston is bringing three Read More …