Managing Customer Value
I have always remembered and adhere to the statement that Dr. Gwendolyn Galsworth said in a Business901 podcast, If you’re not Visual, you’re not Lean. If you would like to improve your Visual Thinking there is a unique opportunity, a three-way collaboration among LEI, Rhode Island-based VIBCO Vibrators, and instructor Gwen Galsworth. All the details Read More …
Value Stream Mapping has been a practice that was first introduced in the book Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA by Mike Rother and John Shook. This groundbreaking workbook, which has introduced the value-stream mapping tool to thousands of people around the world, breaks down the important concepts of Read More …
I find one of the problems that exist in Leader Standard Work practices is not at the Team Leader Level nor even the Supervisor Level but many times right at the top. In David Mann’s book Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition (which I consider the bible for Leader Standard Read More …
From my blog post, The Difficulty of Mastery = The Difficulty of Lean, I started discussing the book, Change Anything: The New Science of Personal Success . I found the work paralleling Lean in many of its approaches and put Lean practices in parenthesis. Their strategy is based on four simple steps: Identify Crucial Moments Read More …
I have seen numerous times where Dr. Jeffrey Liker prominent author of the Toyota Way Series has claimed that less than 1% of companies are successful with Lean. I am not sure what criteria he bases this number on exactly but if he is even close why are we doing it? If you have studied Read More …
Just received a copy of an article, Resolute’ brigade provides Lean Six Sigma training to deployed Soldiers from Tim Fowler, a CPS Professional Services contractor assigned to Task Force Resolute at Kandahar Airfield, Afghanistan. Tim is teaching a group of U.S. Forces about Lean and Six Sigma. They are applying this training immediately through improving Read More …