Managing Customer Value
Steven C. Wilson founded Wilson Consulting and Training Services,Inc (WCTS, Inc) as a process improvement consulting firm. He has dedicated himself to this cause by training over 600 Six Sigma practitioners in over 70 companies in the state of Iowa. His training focuses on quality to include Lean, Theory of Constraints, Supply chain, Problem Solving Read More …
Do you consider how Individual Kaizen affects your organization? Does your CEO create more waste than a production worker? The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen. Dr. Balle is a multiple Shingo Prize winner Read More …
The Friday Video Series with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute recently competed a month long series on PDCA. As I reviewed the video, I found that over 30% of the material had been edited out. I have included the entire audio of the conversation as a podcast. Even if Read More …
The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos has a central theme of Kaizen. This particular video focuses on using Kaizen as part of standard work. Dr. Balle is a multiple Shingo Prize winner as an author of the The Gold Mine Read More …
The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. The next series of videos has a central theme of Kaizen. This particular video focuses on using individual Kaizen to empower others. How do you build trust in a business relationship? Dr. Balle is a multiple Shingo Prize Read More …
The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. The next series of videos has a central theme of Kaizen. Dr. Balle starts out the program with a statement that floored me, Kaizen is profoundly individualistic. Dr. Balle is a multiple Shingo Prize winner as an author Read More …