Managing Customer Value
Are you an Engineer at a Lean Manufacturer? Take a moment and offer a comment on LinkedIn: http://bit.ly/2zlhSPY [arve url=”https://www.youtube.com/watch?v=fYDqXUR21dU” /] In this day of innovation, design, etc. it seems to me that the role of engineering has taken on practically a trade type nomenclature. What attracted many of us to this discipline is the desire Read More …
In this day of innovation, design, etc. it seems to me that the role of engineering has taken on practically a trade type nomenclature. What attracted many of us to this discipline is the desire to create things. Are engineers still considered at the cutting edge, innovative and entrepreneurial? I have used Lean Product Development as Read More …
Stefana Saxton serves as a Business Excellence Innovation Leader for Business Excellence (BEx®) at Black & Veatch where she works with internal and external clients to identify, prioritize, and execute mission critical business improvements and innovations that add value to the company, its business partners, and clients globally. Stefana has worked with clients in healthcare, Read More …
Jim Gilmore’s new book, Look: A Practical Guide for Improving Your Observational Skills, introduces a metaphor of “six looking glasses.” Each looking glass represents a particular skill to master in order to enhance the way we look at the world. The six skills include binoculars, bifocals, magnifying glass, microscope, rose-colored glasses, and blindfold looking. Each looking glass provides Read More …
Drawing on her experiences with Fortune 500 companies, public radio, filmmaking, and more, Donna Lichaw helps you navigate the oft-treacherous waters of product development. Donna helps you not just to tell stories or use stories to promote your product, but to build your products as if they were stories themselves. Her book, The User’s Journey: Storymapping Products That People Love shows Read More …
People talk about vision all the time. It is often misunderstood and taken out of context. They think it is for annual planning and boardroom activities. They think of vision as some lofty goal that could be characterized by statements like this: Vision is the art of seeing what is invisible to others. – Jonathan Read More …