Managing Customer Value
In a recent podcast I had the pleasure of interviewing Liz Guthridge, the founder of Connect Consulting Group. We discussed Lean, Smart Mobs, Peer to Peer Networks and Crowdsourcing. A lot of ground in thirty minutes. Below is a transcription of the podcast, Relationship Building thru Technology At Connect Consulting Group, Liz helps leaders implement Read More …
In a recent podcast, Project and Change Management Simplified, Bob Lewis president of IT Catalysts discussed his specialty project and change management. This is a transcription of the podcast. Since 1996, when he started his “Survival Guide” column in InfoWorld, Bob has been in the forefront of a guerrilla movement in how businesses should design Read More …
“When employees resist change, it isn’t because they’re stupid. It’s because they’re smart,” says Bob Lewis. Bob is the president of IT Catalysts and author of Bare Bones Project Management: What you can’t not do and Bare Bones Change Management: What you shouldn’t not do. With titles like this, how could you not buy these Read More …
This is a video George Carr uploaded to YouTube and used in a lesson about “Why IT Projects fail” – told through the medium of Dilbert. Most of our careers or at least mine has been spent in managing projects. In the past several years, it seems that project management is taking a significant shift Read More …
Paul Myerson was my guest on the Business901 Podcast, Extending Lean Supply Chain Thinking. Paul recently authored Lean Supply Chain and Logistics Management, a practical guide that will assist you in leveraging your improvements to both vendors and customers. Along the way, you may pick a few other Lean Tips to improve operations in general. Read More …
Steven C. Wilson, one of the leading Lean Six Sigma trainers in the state of Iowa has released a new program, Data Driven Problem Solving. The entire program can be downloaded as a PDF and MP3 on IowaQualityTraining.com. Data Driven Problem Solving includes a 100 page book with over 4 hours of audio. In addition, Read More …