Managing Customer Value
Can you explain for someone about uncertainty and applying uncertainty to a forecast? – jd Eli Scrangenheim: Forecasting tries to give me some information. Let us say partial information about the huge question about what will happen tomorrow. How much will I sell tomorrow? How much work will I be able to finish tomorrow or Read More …
I skipped a podcast session this week because of the holidays. However, I will be back next week with Shingo Prize winning author, Conrad Soltero. Conrad won the Shingo Prize as the principal author of The 7 Kata: Toyota Kata, TWI, and Lean Training. It was published in 2012 by Productivity Press. An excerpt from Read More …
Evolution of the Product through Configuration Management Jon M. Quigley PMP CTFL is a principal and founding member of Value Transformation, a product development training and cost improvement organization established in 2009. He has nearly twenty five years of product development experience, ranging from embedded hardware and software through verification and project management. Jon has Read More …
In this day of being adaptable and agile, should we really spend time to document everything? Sure we need some documentation done but heck — it seems like I’m creating work for myself sometimes. Is there a fine line on what goes into configuration management and how strict of a practice we keep? -jd Jon Read More …
Just a quick outline on a few things that I see or hear way to often. I am sure there are many more but one thing I do know, very few companies document the early signs of losing a customer. Do you? Lean Sales and Marketing: Learn about using CAP-Do Lean Engagement Team (More Info)
A global expert on strategy and execution in turbulent markets, Dr. Donald Sull is a Senior Lecturer in the Technological Innovation, Entrepreneurship, and Strategic Management group at the MIT Sloan School of Management, where he teaches courses on Competitive Strategy and Strategy Execution in Volatile Markets. His recent book, Simple Rules: How to Thrive in a Read More …