Managing Customer Value
TechShop, a do-it-yourself workshop and fabrication studio with six locations open and hundreds more planned over the next decade, is the largest public access tools and computer enabled manufacturing platform in the world. Mark Hatch recently authored The Maker Movement Manifesto: Rules for Innovation in the New World of Crafters, Hackers, and Tinkerers to capture Read More …
Recently, The San Francisco Business Times presented Mark with a “Bay Area’s Most Admired CEO Award.” Fast Company has recognized him in its “Who’s Next” column, and TechShop received the EXPY Award, given to the “experience stager of the year.” TechShop, a do-it-yourself workshop and fabrication studio with six locations open and hundreds more planned Read More …
Do-It-Yourself industry in the U.S. is a $700 billion industry Mark Hatch is the CEO, co-founder of TechShop, a former Green Beret and now, a Business901 Podcast Guest. He has held executive positions focused on innovation, disruptive technology and entrepreneurship at large and small firms alike. His background includes time with Avery Dennison and Kinko Read More …
In a recent podcast, Dr. W. Edwards Deming: Still making a difference in 2013, I interviewed Dr. Joyce Orsini, a professor of Fordham University and president of the W. Edwards Deming Institute and Kevin Cahill, the Executive Director of the Institute. Dr. Orsini has also recently authored the book, The Essential Deming: Leadership Principles from Read More …