The Role of the Critical Friend in a Marketing Action Research Project

Marketing Action Research (MAR) is an emerging qualitative methodology that helps marketers solve problems and test ideas with customers. MAR involves collaborations among marketing, research, and other departments to conduct experiments with customers. Companies use these experiments as “action” steps in solving a problem or testing an idea. In each of these steps, you need Read More …

Using Action Learning Sets as Your Marketing Sprint Framework

If you’re looking for a way to help your marketing team be more productive, you should consider using action learning sets. Action learning sets are educational development tools that can help your team members learn new skills and techniques more quickly. Additionally, action learning sets can help you create more productive client partnerships.   What Read More …

Activating Your Business Strategy

Organizations today face an ever-changing landscape and must continuously adapt their strategies to survive and thrive. While many companies have a clear vision and strategy, they often fail to activate or implement these strategies effectively. As a result, these companies miss out on opportunities for growth and fall behind their competitors. To avoid these pitfalls, Read More …

Stakeholder Engagement Mapping

Stakeholder Engagement Mapping Stakeholder engagement is a collaborative process of research, debate, and discussion from multiple perspectives to determine a key list of stakeholders across the entire stakeholder spectrum. It is a prerequisite for effective stakeholder consultation and should be an integral part of any project or initiative. Stakeholder engagement mapping helps identify the purpose Read More …

Customer Engagement Planning

How can you make your company’s customer experience more delightful? How do you engage customers to turn them into loyal advocates? Engagement is vital to any organization that wants to grow its business. After all, how can you make customers feel special if they don’t know why they should care about your brand or service? Read More …