Managing Customer Value
Edge thinking provides a unique opportunity for businesses to uncover new opportunities that may have been left undiscovered through traditional thought processes. It helps businesses focus on the cutting edge of their respective industries and allows them to expand their reach and tap into new markets more quickly. Edge thinking is an important element of Read More …
In business, it is essential to understand your customers’ needs to foster meaningful relationships and create a successful customer experience. One of the key elements of this understanding is awareness of the customer’s “moment of truth” – the point when the customer is most likely to make a purchase or decision about your product or Read More …
Today, businesses must strive for innovation to stay competitive and thrive in the market. With the rise of digital transformation, companies need to remain flexible and agile when making decisions to stay ahead of the curve. This is where Action Research and Marketing Research come into play. Action Research is a collaborative approach to investigating Read More …
Sales success today requires a deep understanding of a customer’s business and dilemmas. Understanding how to identify, analyze and unlock the sales opportunities that arise from customer dilemmas is important. In this article, we will explore how to identify customer dilemmas, analyze their impact and unlock sales opportunities to help customers become more efficient and Read More …
Creating a strategic narrative is an important component of any successful marketing strategy. A strategic narrative helps to shape how customers perceive a brand and can be a vital way to connect with customers. When developing a strategic narrative, a few key steps should be followed. First, it is important to understand the “why” behind Read More …
Today, businesses must strive for innovation to stay competitive and thrive in the market. With the rise of digital transformation, companies must remain flexible and agile when deciding to stay ahead of the curve. This is where Action Research and Marketing Research come into play. Action Research is a collaborative approach to investigating and exploring Read More …