Managing Customer Value
Organizations today face an ever-changing landscape and must continuously adapt their strategies to survive and thrive. While many companies have a clear vision and strategy, they often fail to activate or implement these strategies effectively. As a result, these companies miss out on opportunities for growth and fall behind their competitors. To avoid these pitfalls, Read More …
How can you make your company’s customer experience more delightful? How do you engage customers to turn them into loyal advocates? Engagement is vital to any organization that wants to grow its business. After all, how can you make customers feel special if they don’t know why they should care about your brand or service? Read More …
Artificial Intelligence (AI) has revolutionized how we think about knowledge transfer. AI narratives are an important tool for understanding and structuring our knowledge. This article will provide a comprehensive guide to AI narratives and an in-depth look at how AI can be used to create structured knowledge transfer systems. From understanding the fundamentals of AI Read More …
Sales discussions are one of the best methods of fostering active learning and promoting learning in companies. The discussion allows people to share their ideas and learn from each other and, ultimately, from customers. Skills are learned through discussion that can be used in real-world situations. In the simplest definition, action learning is a process Read More …
To create a successful marketing event ecosystem, one must understand what one is. A marketing event ecosystem collects isolated events to achieve a common goal. Each event in the ecosystem must be carefully planned and executed to contribute to the success of the whole. There are three key components to a successful marketing event ecosystem: Read More …
Focus on What Works to Drive Winning Performance and Build a Thriving Community Appreciative inquiry has gained traction as a unique sales playbook. This is because it focuses on the customer and their needs instead of the product or features offered. As such, buyers feel they are being heard and understand how the solution will Read More …