Managing Customer Value
Most people can see and solve a problem, and certainly an organization can do that. What salespeople should try to discover are the patterns that are associated with the product/service that they provide. In Henry Cloud’s work,Boundaries: When to Say Yes, How to Say No to Take Control of Your Life, he discusses two types Read More …
A serial entrepreneur having founded multiple start-up companies, including one of the first profitable Internet enterprises. His last company appeared on the Inc. 5000 list three years in a row. Eric V. Holtzclaw, Founder/CEO of Laddering Works, advises clients on the “whys” of business: Why customers buy, Why teams work and The all-important “entrepreneurial why”. Read More …
In an earlier Business901 podcast, Lesson Learned in Project Management, Mel Bost and I discussed his thinking around Project Closeouts. There was a portion of the podcast that I edited that I thought stood on its own merit. It was a section on Patterns of Behavior. I think you will find this short edition will Read More …