Contrarian or Unique Perspectives?

Steve Portigal author of Interviewing Users: How to Uncover Compelling Insights, and founder of  Portigal Consulting.  answered this question from my in past interview: I want to step back for a second, and as a manager, let’s say, I send three people out to interview or just watch the experience. They can come back and Read More …

Lean Thinking Perspectives from Dr. Michael Balle

After interviewing Dr. Michael Balle for an upcoming podcast and a short video series, we continued our discussion. This is a short outtake on Lean Thinking and a few responses on his thoughts about Toyota. Related Information: Dr. Michael Balle is the Gemba Coach at the Lean Enterprise Institute The Ultimate Sales and Marketing Tool Read More …