Managing Customer Value
I asked Mick Campbell, MBA is co-founder and Managing Partner of OPPM International (The New One-Page Project Manager: Communicate and Manage Any Project With A Single Sheet of Paper) that question in a past podcast. Related Podcast and Transcript: Easy, Not Simple Project Management Joe: Has anyone ever claimed that there is too much information Read More …
Remember the classic TV segment of Ethel and Lucy at the candy factory? “That Lucy segment is a classic example of production and the mindset of “Hey, let’s turn this up and crank this dial and go faster,” said Bob Petruska in this video segment. Bob Petruska of Sustain Lean Consulting will be working his Read More …
In a past podcast, I had Daniel Matthews author of The A3 Workbook: Unlock Your Problem-Solving Mind and ask him why he favored A3s over 8D or some other problem solving tools. The answer I received was much different that what I expected. Daniel learned what it takes to make a truly successful Lean transformation Read More …
Matt Wrye, a Lean Implementer that has a passion for continuous learning was my guest on the Business901 podcast, Developing a Learning A3 and the transcription, Developing a Learning A3 Transcription. We discussed using the tool of A3 for their learning reports. Below are several formats for your use. I recommend viewing one before reading Read More …
Description of the Components of the A3 Countermeasures Identify countermeasure(s) to eliminate the root cause(s): we either get paralyzed by analysis or we jump to this point, offering solutions too quickly. If the problem is well-defined and the root cause is verified then the appropriate countermeasures are seldom difficult. This is where if you walk Read More …
We will spend this section on the left side of the A3 or the planning process. Description of the Components of the A3 Team: The team selection is very important in developing A3s. I cannot emphasize enough the importance of collaboration and building a team. You should go to great lengths to find people who Read More …