Managing Customer Value
Tim Schipper and Mark Swets were my guests on the Business901 Podcast and this is a transcription of the podcast. They are the co-authors of Innovative Lean Development: How to Create, Implement and Maintain a Learning Culture Using Fast Learning Cycles. I have been quite intrigued by their book and I would encourage you first Read More …
I have been using Scrum and Kanban for a while now and have been finding them very useful. In fact, I like it so much that I am even practicing it on a personal level. Where I picked up the idea of Personal Kanban is from Jim Benson, an Expert in Personal Kanban. He states Read More …
These innovations are examples of how Xerox uses Lean Six Sigma methodologies: Outside Innovation at Xerox: At Ingersoll Rand, Xerox has secured a 9-year contract by saving the diversified industrial firm millions by better managing company-wide print spending. Using a Lean Six Sigma-based approach, Xerox will design a print environment with the appropriate number of Read More …
People hold Kaizen events to move a particular problem along quickly. As I had mentioned in a previous post, I had mentioned the importance of having a good project management scheme intact to accelerate the implementation and/or execution. However, what makes certain types of companies good at implementation or for that matter, even certain individuals? Read More …
If you are the facilitator of the Kaizen event you do your pre-event planning, you get the right people there, and the event goes off without a hitch. Good ideas were given, documented and ready to be enacted now it is time to close out the meeting and yes, pass the baton. But who do Read More …
In a recent post, Using the Six Sigma Tollgate in your Marketing Funnel I went through the concept of using a tollgate in your marketing funnel. Below is a list of questions that might help general a few ideas that you may want to consider. The list was derived from the book Implementation: How to Read More …