Managing Customer Value
I was reading a past Ten Step Project Management Newsletter about the cost of quality and thought it was a great addition to this week’s posts. Building quality steps in the workplan adds a certain amount of effort and cost to the project. However, these incremental costs will be rewarded with increased benefits and reduced Read More …
As any reader of my blog knows, I believe in a system. But a system does not work unless you have performance indicators along the way. And the real secret is that your system only works as well as your Key Performance Indicators (KPI) are constructed. The time spent in making good KPI’s are well Read More …
The Global Six Sigma & Business Improvement Awards – www.tgssa.com– are presenting you with a great opportunity to win recognition for the great work that you and your business excellence people are delivering to your organization. “We are extremely excited to have received this recognition from WCBF for Best Emerging Business Improvement. I believe this Read More …
TenStep Webinar Series – Starting Next Week I seldom promote the Ten Step process(shame on me), I just use the principles of it all the time. If you are in marketing, I am sure you have seen many project failures, especially due to project scope "creeping." Seldom do we take the time to learn more Read More …
Yesterday I discussed how to use marketing inside your organization and creating a burning desire to complete the project. Today is a checklist for your marketing department to use when implementing a Marketing campaign for the project. Preparation: In defining the scope of the project, set a clear destination mission, vision, objectives, milestones, strategies and Read More …
Few projects are on time and under budget. These failures can be devastating to the individual, costly for companies and damaging to morale. Why do so many projects fall short of their initial expectations? There is a huge difference between who has a plan and hits the ground running, but maybe as important is making Read More …