Managing Customer Value
Henry Chesbrough is a Professor at ESADE and father of the term ‘open innovation’, one of the concepts behind the creation of ESADE Creapolis. He is currently Adjunct Professor and Executive Director of the Center for Open Innovation at the Haas School of Business at the University of California, Berkeley.His research topics include: innovation in Read More …
Jim Benson is best known for his seminal work, Personal Kanban. Our conversation tomorrow centers on his new work, Why Limit WIP: We are Drowning in Work (MemeMachine Series) (Volume 2). This is an excerpt from one of my favorite podcast (Related Podcast and Transcription: Quality & Collaboration = Quallaboration An excerpt from the past podcast: Read More …
Qi…. It’s a word and a concept you may have already heard of – but maybe you don’t know much about it. What is Qi, really? Well – it’s a unique form of energy secretly hidden away within your body. Let us introduce you to Gong. Combined, the word Qi Gong translates to ‘Life Energy Read More …
Do you meditate? Or are you at least curious about how this ancient practice can help you? Yes? Well we have a gift you’re going to love from our friends at Mindvalley – one of the world’s biggest online personal growth publishers. It’s a free meditation audio. But with a difference. Because you’ve NEVER heard Read More …
Robin Lawton book, Creating a Customer-Centered Culture: Leadership in Quality, Innovation, and Speed offers some valuable insights even though it was written 20-years ago. In a past podcast, I asked Robin about discussing outcomes versus features and benefits. Related Podcast and Transcription: How Do You Listen to Your Customer? An excerpt from the podcast: Rob Read More …
David Hamme enjoys helping leaders uncover opportunities, examine problems from new angles, and executing the plan to bring them to fruition. His goal is to make your life easier and supercharge your performance. His recent book, Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution is compilation of his thoughts and processes that he Read More …