Managing Customer Value
One of the Lean tools that is used to determine the root cause of a problem is the Fishbone Diagram, also known as the Cause and Effect Diagram or Ishikawa Diagram. It identifies and explores on a single chart the 5 – Why technique, The aim is to work down through the causes to identify Read More …
Sara Lewis, the Managing Director of Appreciating Change, a psychological change consultancy focused on helping leaders and managers achieve positive change in their organizations was my podcast guest. She is the author of Positive Psychology at Work: How Positive Leadership and Appreciative Inquiry Create Inspiring Organizations and one of my favorites, Appreciative Inquiry for Change Read More …
Barbara Fredrickson shares her research on the ideal ratio of positive to negative emotions, and offers suggestions for how to flourish in life. This is a great talk and you will take away a few treasures. Yesterday’s post, Can People Change? added some additional insight. Dr. Barbara Fredrickson is a world renowned researcher and in Read More …
Barbara Fredrickson describes how people can change on a fundamental level by changing how they interpret their lot in life. Dr. Barbara Fredrickson is a world renowned researcher and in her latest book, Positivity: Top-Notch Research Reveals the 3 to 1 Ratio That Will Change Your Life gives you lab-tested tools necessary to create a Read More …
Next weeks Business901 podcast guest is Sara Lewis, the Managing Director of Appreciating Change, a psychological change consultancy focused on helping leaders and managers achieve positive change in their organizations. She is the author of Positive Psychology at Work: How Positive Leadership and Appreciative Inquiry Create Inspiring Organizations and one of my favorites, Appreciative Inquiry Read More …
David Kasprzak, of the popular blog, My Flexible Pencil discussed ROWE in the Business901 podcast this week. ROWE is a concept developed by Jody Thompson and Cali Ressler, co-authors of the book, Why Work Sucks and How to Fix It: The Results-Only Revolution. ROWE stands for Results-Only Work Environment. It is a revolutionary new way Read More …