Managing Customer Value
Since the age of 12, Dr. O’Grady has been interested in entrepreneurial activities. Besides hard work, he credits his success to constant independent learning and states that he learns from each person he meets. His new book, The Mechanics for Breakthrough Success: The Guide to a Life You Never Considered Reachable is a compilation of what has Read More …
The premise of the book by Michael Bungay Stanier’s titled The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever. is to teach managers how to make coaching part of their everyday job. In it, they drill down on 7 essential questions and as the authors say, “ to demonstrate how—by saying less Read More …
I was first introduced to creative tension in Senge’s work in ‘The Fifth Discipline: The Art & Practice of The Learning Organization,’ and later was able to have a podcast with Robert Fritz who Senge had attributed the work. However, Fritz called it structural tension and explained it in detail in the book, Path of Read More …
The brilliant part about the Kata is that it lays out a method and a routine, and if you follow the routine, you can learn it by yourself. I mean it takes some discipline in doing it, but it’s not rocket science. It is asking before telling. It’s observing, before doing it yourself and it Read More …
The Learning Factor Inc. is a Vancouver-based organization dedicated to making business and labor smarter about learning through innovations in workplace education. Tracy Defoe does this is a variety of ways and one her favorites is the Toyota Kata. In her organization, Tracy plays the role of Chief Education Organizer. Listen/Download MP3 Business901 iTunes Store Read More …
Tracy Defoe is the president and chief Education Organizer of The Learning Factor Inc. A Vancouver-based organization dedicated to making business and labor smarter about learning through innovations in workplace education. Tracy does this is a variety of ways and one her favorites is the Toyota Kata. That was our primary discussion point for the upcoming Read More …