Managing Customer Value
I challenged this weeks, Business901 podcast guest, Benjamin Taylor of RedQuadrant, to a discussion about standards. Joe: I’ve always professed that standards are what creates the wow in an organization. Because someone knows exactly how far they can go, their limitations, limitations of the company. They know when to step out of the box and Read More …
Many people see Lean as another process methodology still mired down in the process thinking world of the eighties and nineties. The facts are that companies, such as Danaher, Toyota, Ingersoll Rand and Amazon have embraced Lean thinking or similar concepts and have excelled in the new millennium. What makes these companies stand out? They Read More …
Lean technology has now evolved from the manufacturing floor to the whole enterprise. Many companies have found real value in applying the fundamental concepts of Lean throughout the organization. The lean concepts of Kaizen, PDCA and the tools such as Pareto Charts, 5 Why’s and even Poka Yoke are commonplace. However, the concept of Standard Read More …