Managing Customer Value
It’s Not the How, It’s the Discipline Through his own obsessive compulsive disorder (OCD) Justin Klosky created the O.C.D. Experience. I asked Justin; One of the things you mention is the discipline part of it which is always difficult for all of us to stay at. But we get this burning platform and we make Read More …
Robert B. Camp was my guest on the podcast, A Story of Sustaining Lean. Throughout his career, he has performed roles that have drawn heavily on his increasing body of Lean knowledge and experience. He is a board member of the Association for Manufacturing Excellence and the author of Go and See: A Journey about Read More …
Robert B. Camp holds a bachelor of science degree in engineering from the United States Military Academy, West Point, New York, and a master of business administration from Franklin Pierce University, Rindge, New Hampshire. Robert spent almost 20 years of his career working for Mobil and Lockheed Martin. Throughout his career, he has performed roles Read More …
James Franz was my guest on the Business901 podcast and if you have been spending your time improving your processes and wondering why they are not giving you the expected returns, this is the podcast for you. Jim is the co-author with Jeffrey K. Liker on the latest of the Toyota Way books: The Toyota Way Read More …
Mark was a recent recipient of a Shingo Prize. Congratulations Mark! Do you have trouble implementing or sustaining the initiatives after a Kaizen Event? In this transcription of the Business901 podcast episode, I spent the bulk of the podcast on this subject with author Mark Hamel. Mark’s book, Kaizen Event Fieldbook: Foundation, Framework, and Standard Read More …
Lonnie Wilson, the owner and principal of Quality Consultants is an expert in Lean Manufacturing techniques and applications. He not only instructs management professionals in the applications of these lean techniques; he is an on-the-floor-implementation professional. His new book, How To Implement Lean Manufacturing, was released by McGraw Hill, August 2009. This is a transcription Read More …