Managing Customer Value
At Work•Play•Experience Adam St. John (aka Adam Lawrence) turns good services into memorable service experiences that start people talking. I ask Adam in a past Podcast, “Theater seems to be the convenient analogy. Is there a deeper relationship between that, between Service Design and theater? Related Podcast and Transcription: Show Business in Service Design Adam Read More …
At Work•Play•Experience Adam St. John (aka Adam Lawrence) turns good services into memorable service experiences that start people talking. Adam says, “Your customers will feel better served, will appreciate the value of your work, and will be more loyal to your company. And they will have great service stories to share with the world.” In Read More …
I still like toys. So, I still get a few blogs on toys occasionally and this particular one caught my eye. Not because I am in the market for a Puppet Theater but because of the review and the headings. I thought it lends itself as a great way to evaluate an advertising campaign. Review: Read More …