Managing Customer Value
Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. Related Podcast and Transcription: Working Online An excerpt from the podcast: Joe: Take the person who works online, all the time. Let’s say, out Read More …
A renowned expert in the fields of remote collaboration, global teams, and managing wide-scale organizational change, Nancy Settle-Murphy is a popular author of articles, white papers, ezines and booklets. I asked Nancy about one of my struggles: Joe: One of the struggles I always have is that when I communicate, I probably simplify things and Read More …
The fields of remote collaboration, global teams and managing wide-scale organizational change are becoming common place. Nancy Settle-Murphy appeared on the Business901 Podcast, Spanning the Globe for Team Success to discuss some of key components needed to lead these teams. Below is a transcription of the podcast. Nancy’s new book is Leading Effective Virtual Teams: Read More …
In the fields of remote collaboration, global teams and managing wide-scale organizational change, Nancy Settle-Murphy has few equals. Her new book, Leading Effective Virtual Teams: Overcoming Time and Distance to Achieve Exceptional Results, draws from more than two decades of experience in facilitating the work of global teams. Nancy shows you how to lead and Read More …
What does it mean to be human in today’s wired world? As we get more and more connected, our virtual worlds aren’t just parallel to real life, they’re extensions of real life. Ramona shares her own journey into game worlds in search of wisdom, love and meaning, and talks about overcoming fear and “leveling up” Read More …
It may take a while to get there but the organizations that start making the change to “Virtual-ality” will have the best talent and a hidden asset, better ways to communicate with your customer. Dorian Selz’s companies are great examples of what could be deemed virtual organizations. Flat hierarchies, less management, geographically dispersed teams are Read More …