The podcast with @KarenMartinOpEx highlights some not so popular subjects in many circles, planning and standard work. Karen Martin voices her opinion about these two controversial subjects while discussing how to Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence, the subtitle to her new book The Outstanding Organization.
A written excerpt from the podcast is available in a recent blog post, Planning seems to be so Taboo.
The Outstanding Organization website page ( http://www.ksmartin.com/the-outstanding-organization/) has a downloadable chapter, related webinars on the four key behaviors (Clarity, focus, Discipline, Engagement) and several downloadable documents that you will find to be excellent supporting material to the book.
Karen has been on the Business901 Podcast before discussing Holding Successful Kaizen Events. She co-authored The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments and was a developer of a favorite tool of mine, Metrics-Based Process Mapping: An Excel-Based Solution.