Managing Customer Value
Since the age of 12, Dr. O’Grady has been interested in entrepreneurial activities. Besides hard work, he credits his success to constant independent learning and states that he learns from each person he meets. His new book, The Mechanics for Breakthrough Success: The Guide to a Life You Never Considered Reachable is a compilation of what has Read More …
Drew Locher is the co-author of The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition. Drew was my podcast guest this week and we touched about how the innovative a Value Stream Mapping process could or as Drew put it should be. You can learn more about Drew at his company web page, Change Read More …
“In the early 1980s, Caterpillar, Inc. lost one million dollars per day for 3 consecutive years. Its continuing existence came into question. Today, CAT is the world’s most profitable manufacturer of construction and mining equipment and large engines. The now legendary global company made numerous well-calculated , though risky decisions for three consecutive decades in Read More …