Managing Customer Value
The effective management of leads is one of the most important aspects of any sales process. A strong lead management system will streamline your sales process, increase conversion rates, and reduce the number of prospects who are either ignored or passed over completely. Leads can be defined as customers expressing interest in your sales proposition Read More …
When designing products, services, and experiences to meet customer needs, it’s essential first to understand those needs. However, customers’ needs are constantly changing; this makes it difficult for designers and researchers to design products relevant to the target audience at any given time. The iterative design research (IDR) process is a proven solution for addressing Read More …
The days of marketing solely relying on glossy print campaigns and commercials are long gone. With the rise of artificial intelligence (AI), marketing is now tasked with incorporating AI into its overall strategy to remain competitive. In a 2017 (a half a decade ago) study by Narrative Science, 62 percent of businesses said they planned Read More …
When deciding how to enter a market, it is important to pay attention to existing trends, customer needs and desires, competitors, and your business capabilities. A new market entry can be a long and difficult process if you don’t properly assess the risks and opportunities that come with it. Here are some strategies for joining Read More …
Being able to connect with customers in meaningful ways and gain insight into their experiences has become a key goal for companies wanting to create positive customer relationships. Narrative is a powerful tool for understanding customers, learning from their experiences, and ultimately creating successful brand efforts. This article will explore the benefits of capturing customers’ Read More …
Narrative marketing is a powerful tool that can be used to capture and share customer experiences while also leveraging them to increase customer engagement and drive sales. It is an approach to marketing that centers around storytelling and the idea of capitalizing on customers’ experiences to draw people into your brand. Narrative marketing is not Read More …