Managing Customer Value
Joe: David, you are saying that for change management that it’s not like we just throw everything away. We are keeping some of it and making an evolutionary change rather than an edict that this is what we’re going to do now. I asked that question of David Anderson, a thought leader in managing effective Read More …
When most people think of change, they think of something that directly affects them, or something that affects those around them. In both cases change is perceived as a negative! It turns out that change itself is seldom addressed from a positive or strength based approach. Combining Appreciative Inquiry and Open Space The Strength-Based Organizational Read More …
What you think you know that you don’t know! Try this list before constructing your next presentation How you present information matters Tangible Personalized Social Interaction Frame Loss not Gain Unique messages for each audience You need to change attitudes to change behavior Set Behavioral expectations Connect to Values People know what motivates them to Read More …
How do you change people’s behaviors? What if someone told you to floss only one tooth everyday? Or start the new year, not with grand resolutions, but with a simple challenge.. like ONE pushup a day? BJ Fogg shows us that the key to lasting change does not lie in planning big, monumental changes, but Read More …
In the podcast with Jeff Anderson, the catalyst behind the Lean Change Method, we discussed the Lean Change Techniques he has deployed at Deloitte. More information is available about the Lean Change Method at http://agileconsulting.blogspot.com/. Jeff leads the Deloitte Lean market offering, providing advisory, transformation, and change management services to software technology based organizations, helping Read More …
I interviewed Jeff Anderson the catalyst behind the Lean Change Method for next week’s Business901 podcast. More information is available about the Lean Change Method at http://agileconsulting.blogspot.com/. Jeff leads the Deloitte Lean market offering, providing advisory, transformation, and change management services to software technology based organizations, helping them transform through the use of agile and Read More …