Managing Customer Value
Dave MacNeel of On Point Lean Consulting: Lean Construction was my guest this week on the podcast. On Point Lean Consulting provides on-site Lean Construction coaching and training for owners, builders, and designers looking to improve the delivery of capital projects. Dave has a few great stories as he went from project management, introducing Lean into a construction company Read More …
Jason Kilgore is much more than just your typical Lean Six Sigma consultant. I ran across Jason on the web answering a LinkedIn question about internal and external consultants. He spoke highly of each, gave practical common sense answers on when to use them and sold nothing! He caught my attention and I went surfing. Read More …
Budgets are FROZEN, but their thinking is not! If that is the case, challenge your customers or prospects thinking. Clear, concise questions on assumptions that you have on their NEEDS(your opportunity) will unfreeze a lot of budgets. How do you know what their needs may be? You are calling on people in your area of Read More …
Mplan for a Turnaround Consultant: “My ideal customer has a privately-owned company which has had negative profitability for a period of time, typically more than 18 months, or they have a recently-started company which may never have achieved profitability. The driver of these losses is often accompanied by reduced market share, quality issues and employee Read More …
If you are thinking about hiring a marketing consultant or a coach, it is very easy to qualify them, ask them, “Can I see your marketing plan?” That will send some shimmers through them. I’m dead serious about this requirement, it is really not an option. If you read any of the material most marketing Read More …