Managing Customer Value
People talk about vision all the time. It is often misunderstood and taken out of context. They think it is for annual planning and boardroom activities. They think of vision as some lofty goal that could be characterized by statements like this: Vision is the art of seeing what is invisible to others. – Jonathan Read More …
Disruptive Innovations: Greatest Pain + Easiest to Measure Yesterday’s podcast excerpt with Tim Sanders, ended this way, Joe, doesn’t that sound like sales? I mean, we have to solve a bunch of our little prospecting presentation closing problems just to get the right to solve the customer’s problem, and quality works exactly the same way. Read More …
Thomas J. Graham, MD, was the Chief Innovation Officer of Cleveland Clinic and Vice Chairman of Orthopedic Surgery. A prolific inventor with nearly 50 worldwide patents and a serial entrepreneur, he is a renowned orthopaedic surgeon whose practice is the premier destination for the care of the professional athlete’s hand and wrist. He is regularly Read More …
As I was browsing a book today, Mastering Turbulence by McCann and Selsky, they were discussing when learning fails as a result of our normal methods being overwhelmed by constant change. They offered a replacement model based on five awareness processes: Scanning: Searching the environment for information to detect stage and saliency of ideas, events, Read More …
At last year’s Northwest Food Processors Association Expo, 72% attendees said food safety was a prime concern. A reason stated was that a single food safety incident can cause damage to your brand and to your bottom line. Do you think attendees would say they are making better decisions this year over last? What is missing in most Read More …
Yesterday’s post, Top 10 Business901 Podcasts of 2014, was somewhat misleading. I only listed Adam Zak, one time, even though his interview was separated into 2 podcasts. The truth is that both podcast rated in the top 4 and one of them was clearly ahead of all others in viewership. Related Podcast #1: Secrets on Read More …