Managing Customer Value
Dr. Kai Yang is a Professor in the department of Industrial and Manufacturing, Wayne State University. His areas of expertise include Six Sigma, statistical methods in quality and reliability engineering, Lean product development, Lean healthcare, and engineering design methodologies. Related Podcast and Transcript: Six Sigma’s Voice of Customer Joe Dager: I also noticed in your Read More …
For the next Marketing your Black Belt Program, I am offering a special opportunity. The program is actually designed for Professional Service Consultants that work in a technical field such as Lean, Agile or Six Sigma. It is well suited for the one-person or small consulting company of less than 10 people. This 28-day program Read More …
In every industry, there’s a powerbroker in the background an advisor who is known to just a handful of people, but who helps build empires for the top “stars” who are household names. I discovered such an advisor. Her name is Janet Switzer — and for the last 16 years she’s been quietly creating empire-building Read More …
Can I help? I have always been surprised why consultants seldom if ever develop passive income streams. They write countless articles, speak at numerous trade functions, hold workshops and webinars, all with the intent of gaining customers but miss the real reason, BECOMING A RECOGNIZED EXPERT in their field. Speaking for myself, I never saw Read More …
Isn’t that the truth, the farther you travel the smarter you are. I think the smartest I have ever been was in Cairo, Egypt, even though I was unable to get a $200 package out of customs for less than $400. Being perceived as an expert in your own home town is simply the most Read More …
Attention: Small Businesses, Professional Services, Salespeople and Org anizations: The Duct Tape Marketing® EXCELerator Program is specifically designed for entrepreneurs and business owners that want to take their revenues to the next level as soon as possible, but don’t have an in-house marketing department to help make that happen.The Duct Tape Marketing® EXCELerator Program is Read More …