Managing Customer Value
Joe: The most popular of all TWI programs is Job Instructions. I think you take a little different bend on it rather than just thinking of it for the worker. You talk about how it plays a role of developing leaders, can you expand on that? Related Podcast and Transcription: Using The 7 Kata Conrad Soltero: Read More …
As a System Director of Performance Improvement at Baptist Memorial Hospital, Skip Steward (a TWI Job Instruction Certified Trainer), drew this handwritten that shows his thoughts and process about using the Job Instruction method of Training Within Industry. Skip will also be presenting at the upcoming Training Within Industry Summit this May in Jacksonville, Fl. Read More …
David Hamme enjoys helping leaders uncover opportunities, examine problems from new angles, and executing the plan to bring them to fruition. His goal is to make your life easier and supercharge your performance. His recent book, Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution is compilation of his thoughts and processes that he Read More …