Managing Customer Value
Dan Markovitz helps organizations become faster, stronger, and more agile through the application of Lean Principles to knowledge work. He has worked with non-profit and governmental organizations, is a popular speaker and presenter, and a Shingo Prize Winner for his book, A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance. Read More …
Next week’s podcast is with Nir Eyal, author of the book Hooked: A Guide to Building Habit-Forming Products. In the podcast, we discuss BJ Fogg’s work at Stanford on Behavior. This is a great introduction to how to create daily habits. How would you change your habits around Customer Engagement? How could you help create Read More …
Patty Beidleman has used Personal Kanban in almost every instance that she could think of since first coming across it last in August of ’09. From using it with her 11 year old daughter, at the nonprofit she founded and to using it in a preschool classroom. Patty even has developed her own kit for Read More …