Managing Customer Value
The first step of the Improvement Kata — “Understand the Direction or Challenge” — is often overlooked, but is highly important for the three steps that follow. In this video Tyler Fife shares experiences from BiAmp Systems in Portland, Oregon to provide an excellent description of what Challenge is, how it fits in and what Read More …
I skipped a podcast session this week because of the holidays. However, I will be back next week with Shingo Prize winning author, Conrad Soltero. Conrad won the Shingo Prize as the principal author of The 7 Kata: Toyota Kata, TWI, and Lean Training. It was published in 2012 by Productivity Press. An excerpt from Read More …
This particular video, Putting the Kata into Action is the last video of a 7-part series with Brandon Brown where we discussed the the Toyota Kata. Toyota Kata is documented in Mike Rother’s book Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results. The series consist of these 7 videos: What is Toyota Kata Read More …
This particular video, Overcoming an Obstacle is one of a 7-part video series with Brandon Brown on the Toyota Kata where we touched upon some of the finer points versus staying at the 20,000 foot level. Toyota Kata is documented in Mike Rother’s book Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results. The Read More …
For a business to scale, you need new customers. Where do you find them? In the past, we looked at marketing to the masses and in hope that we will find a likely candidate and narrow them down through discovering how much pain they are in relative to our product offering. Some may call this Read More …
This particular video, Picking the Obstacle to Overcome was one of my favorite passages during this series. The 7-part video series with Brandon Brown on the Toyota Kata touched upon some of the finer points of the Toyota Kata versus staying at the 20,ooo foot level. Toyota Kata is documented in Mike Rother’s book Toyota Read More …