Managing Customer Value
I’m a big advocate of flip learning and online training and your site licenses are very compatible to that. Someone can watch and then they can go practice and go over the practice with a consultant or a partner or somebody. Is that something you do with Gemba? Is that constructed somehow? – Joe Dager An Read More …
The The Lean CEO: Leading the Way to World-Class Excellence reveals the true power of Lean through in-depth interviews with CEOs who have gone beyond tool adoption and established Lean as a corporate-wide management system. The all-star cast of twenty-eight leaders represents a wide variety of organizations, including global manufacturers Ingersoll-Rand and Barry-Wehmiller, healthcare icons Read More …
This is a collection of 20 – Business901 Podcast Transcriptions, called Stacks (see below) through my Issuu channel: Supply Chain A collection of Business901 Podcast Transcriptions that centered on applying Lean, Six Sigma and Theory of Constraints to the Supply Chain. Several people included are Chad Smith, Carol Ptak, Amir Schrangenheim, Robert Martichenko, and others. Stacks Read More …
Is it taking segmentation to another level when you talk about key account management? Is that the next step? -Joe Related Podcasts and Transcription: The Process of Marketing Segmentation Professor Malcolm McDonald: Now key account management that’s my other passion in life. What’s happened today as you know in the world is that the 80/20 Read More …
LeanWX NYC 2015 was a five-day, single-track conference (Wednesday through Sunday). The conference incorporated short format 20 minute talks, keynotes, Lean Coffee, and open spaces and was organized around presentations, great food (including macaroons flown in from France), and discussions on how organizations can adopt LeanUX, Design Thinking, DevOps, and Kanban in their organizations. Will Read More …
David J. Anderson is a thought leader in managing effective technology development. He leads a consulting, training and publishing business dedicated to developing, promoting and implementing sustainable evolutionary approaches for management of knowledge workers. David is CEO of Lean-Kanban University, a business dedicated to assuring the quality of training in Lean and Kanban throughout the Read More …