Managing Customer Value
Systems2win a supplier of Excel Templates for Lean Kaizen Continuous improvement tools has introduced the Value Stream Mapping section of the Lean Starter Toolkit that includes a selection of downloadable templates, videos and instructions. This is a free downloadable trial package that covers Value Stream Mapping, and is part of a collection of over twenty Read More …
I am not sure that Lean will ever work within a company unless sales and marketing are on board. In fact, why start with production if we want to look from the customer’s eyes. Would it be tainted if we did not lean sales and marketing first? Have you ever won a large order and Read More …
Dr. Gwendolyn D. Galsworth is an educator, implementer, and a researcher with more than 25 years in the field of Workplace Visuality. Considered by many a leading visual expert, Dr. Galsworth is the author of a number of books on organizational improvement and workplace visuality, including Visual Workplace/Visual Thinking, recipient of the Shingo Prize for Read More …
Dr. Sami Bahri was my guest on the Business901 podcast. He delivered a message that all professionals should listen too. While 33% of most Dentist practices are shrinking in today’s marketplace, Dr. Bahri’s is expanding. Dr Sami Bahri, DDS runs a private dental practice in Jacksonville, Florida. The practice has three general dentists, one orthodontist, Read More …
Mike Osterling was the guest on the Business901 Podcast and this Ebook is a transcription of our recent podcast. After listening to the podcast, I was disappointed thinking that I let Mike down in the interview by not drilling down enough with the questions. After reviewing and editing the Ebook, I think Mike’s knowledge of Read More …
Can I help? I have always been surprised why consultants seldom if ever develop passive income streams. They write countless articles, speak at numerous trade functions, hold workshops and webinars, all with the intent of gaining customers but miss the real reason, BECOMING A RECOGNIZED EXPERT in their field. Speaking for myself, I never saw Read More …