Managing Customer Value
Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the Read More …
Sheryl Sandberg is the chief operating officer of Facebook and is ranked on Fortune’s list of the 50 Most Powerful Women in Business and as one of Time’s 100 Most Influential People in the World. In 2010, she gave an electrifying TEDTalk in which she described how women unintentionally hold themselves back in their careers. Read More …
Jeffrey G. Soper, Ph.D., Executive Director of the International Strategic Business Partner Institute, and the creator of Problem Solving LeadershipTM and the C.L.I.C.KTM Process is my podcast guest this week. Dr. Soper is a seasoned executive, consultant, author, and coach who is a recognized expert in the fields of leadership development, performance improvement, and creativity Read More …
When was the last time you had a discussion about designs with more than one blocking variable, such as a Latin Square Design? Or maybe, a midnight discussion on empirical modeling or factorial designs at two levels? Those were the days. Recent publications, spurred by Eric Ries’s The Lean Startup, are Lean UX: Applying Lean Read More …
The ASQ Charlotte Section Annual Conference 2013 will focus on Leadership Development with three different tracks. After enjoying a keynote, attendees will have the opportunity to choose from Problem Solving Leadership, Strength-Based Organizational Change and The Cultural Shift in Healthcare. The conference is held at UNC Charlotte Center City, 320 East 9th Street, Charlotte, NC Read More …
In the Business901 podcast, Would you recommend a Dummies Book? I am!, I had the pleasure Natalie Sayer, the owner of I-Emerge, an Arizona-based global consultancy, and co-author of Lean For Dummies. I found her book not only a great introduction for Lean but practically a ready made training program for your organization. It was Read More …