Managing Customer Value
Do you ask this question before your start a marketing campaign or project? Sometimes it is really hard to come up with a number or a goal, but should we not try before doing it? I hear more people discussing why you should not measure things rather than why you should. But I think it Read More …
Whether he’s introducing the new iPhone or delivering a keynote presentation, Steve Jobs electrifies audiences with his incomparable style and showmanship. He doesn’t just convey information in his presentations; he tells a story, paints a picture, and shares a vision. He gives his audience a transformative experience that is unique, inspiring, and unforgettable. Now you Read More …
I have been fortunate to have a slew of well qualified individuals on my podcast that have discussed Kaizen and Kaizen Events. Karen Martin of KS Martin & Associates was one of them and offered this definition of who should attend a Kaizen Event (You can listen to part 2 of 3 of the Karen Read More …
I find it interesting how many disciplines recommend that you spend fifty percent of your time planning. School = Homework/Testing Sports = Practice/Games Toyota’s PDCA = Planning/(Do/Check/Act) We grow up thinking it is a necessity? What happens? Where does your Company fit in?
Dr. Gwendolyn D. Galsworth is an educator, implementer, and a researcher with more than 25 years in the field of Workplace Visuality. Considered by many a leading visual expert, Dr. Galsworth is the author of a number of books on organizational improvement and workplace visuality, including Visual Workplace/Visual Thinking, recipient of the Shingo Prize for Read More …
Dr. Sami Bahri was my guest on the Business901 podcast. He delivered a message that all professionals should listen too. While 33% of most Dentist practices are shrinking in today’s marketplace, Dr. Bahri’s is expanding. Dr Sami Bahri, DDS runs a private dental practice in Jacksonville, Florida. The practice has three general dentists, one orthodontist, Read More …