Managing Customer Value
Drew was my guest on the Business901 Podcast. Our talked centered around how Drew uses the Lean tool of Value Stream Mapping. I think you may be surprised by a few of his answers. Drew is currently Managing Director for Change Management Associates. CMA provides Lean Enterprise Consulting and Organizational Development services to industrial and Read More …
The key issue for most organizations are increasing revenue or decreasing cost. At the present time, most companies are in the decreasing cost mode. Training events are getting canceled or postponed in the effort to decrease cost. Training budgets are often the first to get cut when business takes a downturn. Time is also scarce. Read More …
I have been intrigued by the Xerox Design for Lean Six Sigma methodology. In my search for more information about the subject, I ran across this book that I would like to share with you, Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment. It is an easy read without out laboring in Read More …
At the recent AME Conference, Performance Instruction and Training offered sessions that allowed you to experience their unique style of learning. The concepts PIP teaches motor-sports pit crews to conduct sub 13-second pit-stops relate to your business and drive home the concepts of lean, Six Sigma, and continuous improvement. You were able to join the Read More …
Leonardo daVinci did it, Aristotle did it, should you? Mind mapping is widely understood term but few people utilize it. I am amazed that even in our school systems that it still does not replace linear note taking. Mind Map represents the best of both worlds by resembling the visual aspects of a flow chart Read More …
I was one of a group of eleven Duct Tape Marketing™ Coaches to be certified recently in the Duct Tape Marketing program. This award was presented at the annual gathering in Boulder, Co. this October. John Jantsch, author of Duct Tape Marketing and founder of the Duct Tape Marketing organization developed this initiative and established Read More …