Managing Customer Value
They looked at how being on the ground with your consumer is the tiebreaker when it comes to "making it happen" in the current marketing climate. It’s likely you’re being pushed now to deliver more results in an exceedingly challenging marketplace. If you’re not engaging your audience directly with face-to-face marketing, you may be missing Read More …
Jeanne Meister, co-author of The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today discusses how online technologies and the advent of digital and social media are changing the ways in which companies source talent, customize employee development, and promote agile leadership. In this video Jeanne connects 2020 with TODAY! The 2020 Read More …
Can we get through a self analysis without a coach? Will we be successful with individual Kaizen without instruction? The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen. Dr. Balle is a multiple Shingo Prize winner Read More …
I had a week of travel and caught up on my audible books for the month. The one I enjoyed the most was Moonwalking with Einstein: The Art and Science of Remembering Everything. A couple of the Q & A’s from Amazon: Q: Can you explain the “OK Plateau?” A: The OK Plateau is that Read More …
Partnering with IWCC on customized Adult Learning programs At the upcoming Southwest Iowa Manufacturers Alliance for Quality program Steven Wilson of WCTS, Inc. will be discussing how partnering with IWCC on customized programs for Quality and Six-Sigma can provide dramatic results for your business. The program will be held from 9:30AM to 2:30PM on Tuesday, Read More …
This is a transcription of the Business901 podcast, Lean Coaching & Learning with Jeff Liker with Dr. Jeffrey Liker on Coaching Lean. Dr. Liker is the author of The Toyota Way Fieldbook and the upcoming book, The Toyota Way to Continuous Improvement (Book release date is April 22nd, Podcast will be later this month). Liker Read More …