Design Thinking CHAT

Cultural Historical Activity Theory (CHAT) has its origins in Lev Vygotsky’s pioneering work in the 1920s. More recently, education scholars have used CHAT to study learning behavior through the creation of activity systems analysis. When we view sales and marketing or even Lean  as a knowledge building exercise this thought process brings an alternative way Read More …

Lean 3P Design more Humanistic by Going Back to Nature

In the Lean Design we use a process that is called Lean 3P. One of the most contentious part of 3P is this idea of looking to nature, to try to find solutions to the problems you’re trying to solve. We begin by looking at all the value?adding steps. Then for each of those value?adding Read More …

CHAT in Activity Theory Thinking

In my mailbox several weeks ago from the website Academia.edu, I came across an article, How Instructional Designers Solve Workplace Problems, co-authored by Dr. Lisa Yamagata-Lynch.  An abstract on the article: The findings revealed differences between experts and novices with regards to tolerance of ambiguity, expectations about their own roles in finding solutions for their Read More …

The Dead Language of Systems Thinking

This year as a result of Dr. Deming, I had decided to dig into Systems Thinking more. I re-read The Fifth Discipline, which had been my introduction into Lean and Six Sigma.   Being a business owner, I did not have a problem looking at the whole or as it later became known as viewing the Read More …

The Wisdom of Brian Joiner Transcription

Brian was a protege of W. Edwards Deming and has received the Deming Medal, the Shewhart Medal, the Hunter Award, the Ott Award, and the Wilcoxon Prize. In addition, he was one of the original nine judges of the Malcolm Baldrige National Quality Award and one of the originators of the Minitab statistical software system. Read More …

Quality Conference of the Carolinas

The ASQ Charlotte Section Annual Conference 2013, Quality Conference of the Carolinas will focus on Leadership Development with three different tracks. As an anchor sponsor, Jeremy Bowen of Snyder’s-Lance will kick off the conference with a talk on Intentional Leadership. Afterwards, attendees will have the opportunity to choose between three different tracks; Problem Solving Leadership, Read More …