Managing Customer Value
Bob Lewis, president of IT Catalysts and author of Bare Bones Project Management: What you can’t not do and Bare Bones Change Management: What you shouldn’t not do was part of a discussion with me on project and change management. An excerpt from the discussion is below. Joe: People think that to manage a project Read More …
Dr. Eli Goldratt, founder of the Theory of Constraints, said Reaching The Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints was one of the best books ever written on TOC. It was published in 2008 by IBM Press and authored by Dr. John Ricketts, a practitioner and innovator in the field Read More …
In the a blog post early this week, Interview Questions and Answers on Project Management, I listed several questions that I have been asked on project management. I thought I would finish up the week with the rest of questions from the interview. Hope you enjoy! What part of this project most appeals to you? Read More …
A set of questions I was recently asked that I thought might shed some light on how I think and what I do: What is your experience in project management, especially for startups? In some respect, everything is a project. In startups that I have worked we have spent most of our time on finding Read More …
Theodore Panagacos, a former Management Consultant with Booz & Company in the podcast, Business Process Management more than an IT Function, gives an introduction to Business Process Management. Theodore recently authored the book, The Ultimate Guide to Business Process Management: Everything you need to know and how to apply it to your organization. His book Read More …
Business Process Management is more than an IT function. It is how we go about our work as an organization. Theodore Panagacos, a former Management Consultant with Booz & Company explains this and how BPM works with Lean and Six Sigma in his book The Ultimate Guide to Business Process Management: Everything you need to Read More …