Managing Customer Value
Good timing is essential when it comes to marketing. Companies that can identify and capitalize on trends quickly and effectively can gain an edge over their competitors. Timing can be the difference between success and failure in marketing, and understanding how to identify and capitalize on trends is a crucial skill for any marketer. Identifying Read More …
The effective management of leads is one of the most important aspects of any sales process. A strong lead management system will streamline your sales process, increase conversion rates, and reduce the number of prospects who are either ignored or passed over completely. Leads can be defined as customers expressing interest in your sales proposition Read More …
When designing products, services, and experiences to meet customer needs, it’s essential first to understand those needs. However, customers’ needs are constantly changing; this makes it difficult for designers and researchers to design products relevant to the target audience at any given time. The iterative design research (IDR) process is a proven solution for addressing Read More …
Managing customer value can create efficiencies and help improve a company’s bottom line in several ways. When applied across an organization, it can benefit all aspects of the business, from increased adoption and customer loyalty to improved bottom-line results. CVM drives adoption by listening to customers and their wants and needs. It also creates loyalty Read More …
The days of marketing solely relying on glossy print campaigns and commercials are long gone. With the rise of artificial intelligence (AI), marketing is now tasked with incorporating AI into its overall strategy to remain competitive. In a 2017 (a half a decade ago) study by Narrative Science, 62 percent of businesses said they planned Read More …
When deciding how to enter a market, it is important to pay attention to existing trends, customer needs and desires, competitors, and your business capabilities. A new market entry can be a long and difficult process if you don’t properly assess the risks and opportunities that come with it. Here are some strategies for joining Read More …