It’s Not About Getting Your Message Out

I ask Service Design extraordinaire Marc Stickdorn,  co-author This is Service Design Thinking, a few questions how Service Design thinking has changed organizations value proposition. Related Podcast and Transcription: Service Design Thinking Joe:  Marc, things change. It’s not about getting your message out anymore; it’s about bringing your message in. I think that’s a good Read More …

Simplify or Elaborate the Message in Virtual Teams

A renowned expert in the fields of remote collaboration, global teams, and managing wide-scale organizational change, Nancy Settle-Murphy is a popular author of articles, white papers, ezines and booklets. I asked Nancy about one of my struggles: Joe:  One of the struggles I always have is that when I communicate, I probably simplify things and Read More …