Managing Customer Value
John Latham creates flexible frameworks that facilitate the process of reimagining, redesigning, and transforming organizations. Some of the frameworks such as the Design Framework for Organization Architects™ emerged from practice and later tested and refined. Others emerged from research and further developed in practice such as the CEO research that led to the Leadership Framework for Organization Architects™. These two award-winning, Read More …
Every organization is Agile these days. You kind of eluded to it there before in our conversation. How has that affected your work or other parts of the organization are saying, we all need to have daily stand-ups. Are they taking the tools and maybe not some of that real Agile spirit? – Joe Dager Read More …
Sarah Lewis’s new Positive Organizational Development Cards offer an engaging and playful way of introducing exciting positive development ideas to individuals, teams and organizations. Sarah and her organization, Appreciating Change aim is to achieve whole system change, with positive and creative solutions working through psychological processes such as emotional engagement, the creative imagination, core values Read More …
Sarah Lewis and her organization, Appreciating Change aim is to achieve whole system change, with positive and creative solutions working through psychological processes such as emotional engagement, the creative imagination, core values and key strengths. These approaches minimizes the challenges of resistance to change and getting buy-in. In the podcast we introduce Sarah’s new Positive Read More …
Do we focus on the customer too much? Most of us would disagree and say no that we should focus on the customer more. However, recently we have seen a tremendous amount of books written on organizational clarity. One of the reasons is that without understanding our purpose as an organization or as an employee Read More …
The ASQ Charlotte Section Annual Conference 2013 will focus on Leadership Development with three different tracks. After enjoying a keynote, attendees will have the opportunity to choose from Problem Solving Leadership, Strength-Based Organizational Change and The Cultural Shift in Healthcare. The conference is held at UNC Charlotte Center City, 320 East 9th Street, Charlotte, NC Read More …