Managing Customer Value
Liz Guthridge is a results-oriented, award-winning change leadership coach and consultant with extensive communication experience. She specializes in supporting department leaders of organizations who are introducing complex new initiatives or making other changes that may confuse, disrupt or upset internal stakeholders. Connect Consulting is an independent and specialized management-consulting firm focused on clear and credible Read More …
It’s Not the How, It’s the Discipline Through his own obsessive compulsive disorder (OCD) Justin Klosky created the O.C.D. Experience. I asked Justin; One of the things you mention is the discipline part of it which is always difficult for all of us to stay at. But we get this burning platform and we make Read More …
A 5S overview: Sort – Separate the task Simplify – Make the process easy Sweep – Remove unnecessary items Standardize – Document the process Sustain – Maintain the changes As you can see, practically any part of your organization can probably use a little 5’s. When starting with Lean, the 5S approach is usually one Read More …